From the initial consultation to the final delivery, we follow a clear path so you know what to expect at every step. This way, we avoid surprises and keep the focus on what matters.
We start with a brief conversation to understand your need: what you want to achieve, where in the country you are, and what the starting point is. With that, we put together an initial overview of the work.
We review the specific details: scope, timelines, available materials, and constraints. We send you a written proposal with the work plan and expected deliverables.
We move forward with producing the content or the agreed solution. During this stage, we maintain regular communication and share partial progress with you to validate the direction.
We present the complete material for you to review at your leisure. We gather your feedback and make the necessary adjustments until the result meets expectations.
You receive the final files in the agreed format, ready to use. We also let you know how to proceed if you need to expand the work or start a new phase later on.
We remain available for further questions and to resolve any doubts that arise when putting the material to use. We prefer to close the cycle with clear and useful feedback.
Timelines depend on the type of work and the amount of material involved. In the initial consultation, we give you a realistic estimate and let you know if any unexpected issues come up along the way. If you want to learn more about the services we offer, you can see the details on our services page.
We know that each project has its own timeline and particularities. That's why the Natura Mundis team is available to answer questions, adjust deliverables, or clarify any point of the ongoing work. We prefer a clear conversation over a confusing exchange of messages.
Write to us at our inbox and receive a response within a maximum of 24 business hours. It's the ideal channel for detailed questions, sending documentation, or tracking an ongoing project.
info@naturamundis.comIf you prefer to speak directly, our team is available Monday through Friday from 9 AM to 6 PM. For urgent matters or delivery coordination, the phone is usually the fastest route.
+54 9 11 5380 8005We see visitors by appointment at our headquarters to review progress, sign documents, or plan next steps. The address is available on our contact page.
View contact detailsOur SLA establishes clear timelines for each type of inquiry. These deadlines allow us to maintain organized communication without sacrificing the quality of responses.
Before writing to us, we recommend reviewing the frequently asked questions. There, we've gathered answers to the most common questions about timelines, documentation, and working conditions.
Go to frequently asked questionsTimeline
From the first conversation to the final delivery, each stage has a clear purpose and a defined timeframe. This is how we work at Natura Mundis.
First half of the month
We gather on-site information: property characteristics, existing species, management objectives, and regulatory restrictions. With this, we put together a baseline report that guides everything else.
Second half of the month
We define the specific tasks, necessary materials, and estimated timelines. The plan is put in writing, with assigned responsibilities and measurable progress criteria.
Following month
We carry out the agreed tasks: planting, pruning, control of exotic species, soil restoration, or whatever the plan indicates. We make periodic visits and document each intervention with photographic records.
First week of the second month
We review the status of the interventions, measure partial results, and adjust what is necessary. If something is not responding as expected, we correct it before moving forward.
Last week of the second month
We present the final report with the results obtained, the details of what was done, and follow-up recommendations. A channel remains open for subsequent inquiries.
Timelines may vary depending on the time of year and the climatic conditions of each region. In areas with heavy rainfall or frost, we reschedule field tasks to avoid compromising the outcome. We always notify in advance if there is any change to the schedule.